Accessible Taxi-Style Service

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Background

For many years, the municipality has heard from residents and visitors about the lack of accessible vehicles for hire (i.e. taxis), making spontaneous travel a challenge for people requiring these vehicles. Past efforts to grow accessible taxi services in Halifax have been unsuccessful, largely due to the high cost of providing these services.

Growing Accessible Transportation

On February 23, 2021, Regional Council gave approval to contract an accessible taxi-style service.

Under this new program, the municipality will pay a fee to the contracted company to provide an accessible taxi-style service, while users will pay the standard taxi rate for trips.

We Want to Hear From You!

The accessible taxi-style service will be required to meet specific standards, and Halifax Regional Municipality is looking for your thoughts on what these standards should be, such as:

  • How many vehicles should be available?
  • How should customers be able to book a trip?
  • What should the response time be?
  • And more!

To share your ideas, please complete our online survey.

Next Steps

The service is expected to be in operation this year.

Your feedback, along with existing policy and best practices, will be used to create a framework for how this service will operate.

Background

For many years, the municipality has heard from residents and visitors about the lack of accessible vehicles for hire (i.e. taxis), making spontaneous travel a challenge for people requiring these vehicles. Past efforts to grow accessible taxi services in Halifax have been unsuccessful, largely due to the high cost of providing these services.

Growing Accessible Transportation

On February 23, 2021, Regional Council gave approval to contract an accessible taxi-style service.

Under this new program, the municipality will pay a fee to the contracted company to provide an accessible taxi-style service, while users will pay the standard taxi rate for trips.

We Want to Hear From You!

The accessible taxi-style service will be required to meet specific standards, and Halifax Regional Municipality is looking for your thoughts on what these standards should be, such as:

  • How many vehicles should be available?
  • How should customers be able to book a trip?
  • What should the response time be?
  • And more!

To share your ideas, please complete our online survey.

Next Steps

The service is expected to be in operation this year.

Your feedback, along with existing policy and best practices, will be used to create a framework for how this service will operate.

Page last updated: 13 August 2021, 12:29